Help Me Now: Overview

When an Arxis client needs help, it’s readily available in a number of forms:

1. Telephone – Between 8am – 5pm PST, please call 866-624-2600 and ask for our tech support coordinator. Dena Rogers or Lydia Trinone will log the case in CRM and find an available consultant to assist you.
2. E-mail – techsupport@arxistechnology.com (This e-mail is monitored during business hours: 8am – 5pm PST)
3. Online – using our web-based support tool - NTRglobal, we can remotely connect to your system and provide assistance. For online support, please call our tech support coordinator first to get connected with a consultant.
4. Onsite – for an onsite appointment, please call the tech support line or your Arxis account manager.